Week 3 of Client Project
One of our teammates have been dealing with an emergency for most of the last two weeks, so we’re down to three people.
The Science Fair is Wednesday and we want to have something to showable, so we scoped down our project to just what needed to be shown.
From Monday to Tuesday, our team and our app really came together. We are in the performing stage of the team “form, storm, norm, perform” process. I’m glad that my investment of time paid off. Everyone pulled their own weight.
I’m really impressed why what we were able to do in 2 weeks. People were really impressed at the Science Fair.
I’ve been so focused that I haven’t really been paying attention to how the other client projects were going. It looks like they had bigger clients and bigger expectations. That’s the benefit of having a younger client.
We ended the week with a huge celebration over at Sammy’s. So much fun.
Week 2 of Client Projects
Notes to Self
This week felt like I was reliving my first year out of college when I was working as a paralegal/project manager in a client facing team. That year, I learned more about communication and relationship building than anything else, themes that came up this week.
- Giving feedback is one of the most difficult conversations between people. Admitting that you’re wrong is another. All difficult conversations are best done promptly.
- On a small team, having a team member that isn’t able to contribute at the same level is a productivity killer because it means that productive people need to stop and invest in that team member. (Sam Altman has more on this topic)
- Communication is key. When communication breaks down, trust erodes and people assume the worst.
- As much as possible, it’s good to talk directly with the people involved. You build trust this way.
- Don’t hesitate to pick up the phone.
- Teams should have a single point of contact when working with clients to provide updates.